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SMART PARTNERSHIP and STRATEGIC
ALLIANCING is our key business concept, to fulfill as One-Stop Total
Telecommunication Solution provider. In providing such services, MIRARIM
RESOURCES & COMMUNICATION will associate tightly with reputable
Technology Companies from the Networking and Telecommunication industry.
Together, we listen to our customer’s
requirement and work closely with our partners to give
our clients the right choice as to what kind of application will best suite
the situation. In fact, this is the way business is conducted in today competitive
market place.
The
business partners have been carefully chosen to cover a complete range of
Telecommunication Services and to provide our client the desired total
solution and services under one centre.
From
the product point of view, we are expanding our scope to represent a wide
range of telecommunication solution products. Among others in our product
introduction plan include PC based Call Centre, PC based PABX and
also. Subsequently, MIRARIM
RESOURCES & COMMUNICATION will work and associate closely
with Ericsson Regional Centre / Suria Business Solution Units and will
continue to step in line with the product development.
From
the Enterprise
service point of view, MIRARIM
RESOURCES & COMMUNICATION will provide the basic 1st
level service to support our customers for out sourcing requirement.
Working in line with the Enterprise Network market trends, MIRARIM RESOURCES & COMMUNICATION
will help to provide information and services on applications around the
PABX together with the integration of voice and data working under one
network.
From
the Management point of view, offering personalized services to customers
is the key factor to business success. The Directors of MIRARIM RESOURCES & COMMUNICATION
are a group of IT and Telecommunications Engineers who are also directly
involved in providing such services. The staffs in the Organization are
fully committed in providing good respond to customer’s service demand and
requirements.
MIRARIM RESOURCES &
COMMUNICATION aims to be an excellent telecommunication
service provider in the Enterprise Network market segment. As such, the
Company will remain to be very focus in the developments of various
software applications and market trend in this segment.
Although
MIRARIM RESOURCES &
COMMUNICATION has been established and in business for more
than five years, the company's
business structure is ready to take on mission critical projects as part of
our services such as:
Moving
and reinstall 2,000 extension PABX and centralized the complete working system
at one location for Celcom (M) Sdn. Bhd. Kuala Lumpur. Total replacements
of 5,000 pair Main Distribution Frame for telecommunications / data lines
for University Hospital, Kuala
Lumpur.
Covering
the repairs and services of all types of electronic equipments such as
Multiword Key phone, Security and Alarm systems. The company had also
included the repair of faulty time clock and even Broadcasting and
Transmission equipments. Indeed it has been operating as one unique workshop.
Outdoor
services concentrating on the laying of copper telephone cables and the
maintenance of Key phone and PABX systems for many Major Customers.
To be
a telecommunication fixed line infrastructure provider in the enterprise
network and support our infrastructure customers, we have shifted,
installed and maintained cellular transmission network at customer premise
in providing a better customer services.
On
the Cellular Mobile Phone segment, MIRARIM
RESOURCES & COMMUNICATION has been awarded by certain
Telecom Operators to construct Cellular
Communication Tower throughout the country, which
includes the basic maintenance of the equipments inside the Cabinets at
various sites.
On
the Enterprise Network segment, MIRARIM
RESOURCES & COMMUNICATION has diversified very much
into Computer Networking and Local Area Network (LAN) in-house UTP cabling
requirements. Our services stretch from providing a simple single line
phone to complex Telephony and Computer Networking solution. We also render
basic consultancy services and recommendations according to corporate
business requirements.
Today,
MIRARIM RESOURCES &
COMMUNICATION are the main Telecommunication Service Hub
for many Major Accounts in various industries such as Citibank, Dunlop,
Matsushita and Sony Malaysia just to name a few. MIRARIM RESOURCES &
COMMUNICATION is the key multimedia partner in providing Multicore
Indoor and Outdoor Optical Fiber cable network for International Corporate
such as Texas Instruments (M) Sdn Bhd and EAC Holdings Sdn Bhd.
MIRARIM RESOURCES & COMMUNICATION has
great interest in investing in local Malaysian Communication Software
Research and Development based on telecommunication market feedback and
requirements. The main software development has been focus very much on
Call Billing Management software, Call Centre Management and Integrated
Voice Mail system for various PABX and Key phone Systems in the market.
With
an experienced technical team of software programmers dedicated in
developing applications around the PABX and other services, we have been a
very visible player especially among the many Corporate, Government and
Multinational clients.
The
next generation of software has been developed around the IVR,
Internet telephony, IP phone, VOIP, ISDN requirements
integrated and tailored to client’s
existing host platform such as human resource system in a multi sites,
multi brand PABX system in Internet and IP environment and also on an UNIX
platform.
Operating
on a philosophy providing a quality professional software application and
services to clients or customers. MIRARIM
RESOURCES & COMMUNICATION places very strong emphasis
on Sales and Technical support to achieve fully automated business
operation with measured performance. MIRARIM
RESOURCES & COMMUNICATION is committed to provide
integrated solution to clients computing infrastructure with flexible
solution tailored to individual customer’s
requirements.
Currently,
the core product – MD110, ERICSSON BP 250, NEC ASPILA AND TOPAS.
PANASONIC. The Call Master and Telmas 2020 are
Centralized Telephones & Database Management System software
applications, which are locally designed, developed and supported. The
System is running on an UNIX Operating System and is designed on a One System Platform for Total
Solution basis mobilizing the latest open system technology.
Today,
MIRARIM RESOURCES &
COMMUNICATION is also a Business Alliance to Ericsson
Enterprise Network Solution Division focusing on the Sales and Service of
Ericsson Business Phone 250 systems. In fact, MIRARIM RESOURCES & COMMUNICATION
has been in the Enterprise
business since 1999, complimenting the sales of Ericsson PABX and Key
Telephone systems in terms of Voice Mail and Call Billing system.
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