WITH EVERYTHING YOU NEED IN ONE BOX...

Like the people in our two examples, you run a small to medium sized
company. You employ between 6 and 250 people. Approximately. And naturally
communications are of vital importance to you. Nothing can be approximate
about them.

...AND WE DO MEAN EVERYTHING

You need two things. You need a telephone system that efficiently handles customer calls.

And you probably also need Internet and data capability–or will do soon– to enable you to manage an increasingly large flow of information from a variety of networks.

The beauty of Alcatel OmniPCX Office is that you only buy what you need.
It’s a flexible, modular, powerful and cost-effective all-in-one solution.
Which means you don’t have to opt for all of the solution until it suits you.
It evolves as you evolve.

THE BEST VOICE SOLUTION SMALLER COMPANIES CAN GET

Voice with Alcatel OmniPCX Office means if you need it, you’ve got it. All the regular telephone capabilities you could possibly want. Plus VoIP. Everything it takes in terms of telephony to put you ahead of the competition. And to keep you there. On top of that, it’s Alcatel OmniPCX Office. Which means you can move up to the Internet and data. Whenever you like.

The right welcome
A highly advanced call server covering all your needs

• The integrated Call Center put calls through to the right person. The Supervisor Console and Statistic Manager analyse call traffic flow to maintain high-quality service
• Personal Assistant greets callers efficiently and professionally
• Voicemail and call screening fields filter your calls for you
• Calls can be recorded on-line for you

Exactly the right terminal for you
A wealth of models and interfaces: analog, digital, IP, DECT, PC

• Ergonomic and intuitive to make your life easier
• Icons that morph into other icons according to what you’re doing and pop up on your screen to save you time
• Call management and teamworking with group supervision on your terminal or on your PC via PIMphony
• DECT handsets DriveKey™-equipped to navigate faster
• E-Reflexes™ IP phones that give you the same performance as standard Reflexes™

Up and away
Total mobility around the office and around the world

• DECT wireless handsets so you’re always in touch on site
• Remote Access Server–teleworkers can use their PC as a phone and enjoy all the advantages of being at head office

Better management, highter profits
A host of powerful management tools to keep your costs down

• Wide range of metering solutions keeps you informed and in control
• Automatic Route Selection routes calls using the cheapest method every time

Head office, branch office... it makes no difference to you
Networking keeps all your sites connected

• All the solutions you need to keep you connected for less
• Your branch offices benefit from the same services as your head office

Minimizing your costs, maximizing your services
Voice over IP makes your communications more cost-effective

• Full IP–you’ll save on costs by mixing voice and data over the same line
• Remote sites share head office capabilities

Making things friendlier
Linking PCs and phones to deliver a range of key services

• Standard CTI interfaces (CSTA and TAPI) are open to a whole raft of applications–enabling you to set up a contact center, for example

THE BEST TOTAL SYSTEM
SMALLER COMPANIES CAN GET

OK, so you want voice and data and the Internet. A converged solution that’s simple to manage and use. But you don’t want to spend a fortune. And you don’t have a dedicated IT manager. Which means you want an all-in-one solution. And the world’s best all-in-one solution, for a whole catalog of reasons, is Alcatel OmniPCX Office. The solution that delivers the widest choice of voice features combined with all the really exceptional services you get with the Net.

All the Data/LAN services you need
Transfer large files with no trouble

• LAN infrastructure connects your PCs with all the power of an integrated auto-sensing 100BaseT switch
• You get LAN services to run your LAN
• A DHCP server automatically configures the IP addresses for your PCs and IP phones
• A file server provides a common and private directory enabling your employees to share files and data

All the Internet you need
Move up to advanced business communications

• All your employees share a single fast Internet access
• All access functions are in the box: fast Internet access router, firewall protection, proxy server for control, Web and DNS cache for optimum performance, remote access, intranet server–you name it
• It’s open to a large number of applications–ready to host services like fax and anti-virus detection and protection, and with designed-in flexibility to adapt to your existing environment
• VPN capability provides you with secure communications between your main office and remote sites/remote workers via the Net
• An intranet web server keeps your employees up-to-date with company news and information

All the messaging convenience you need
Get a single in-box for everything

• Unified messaging: everything–voicemail, e-mail, faxes–on just one easy-to-use user interface. (Get e-mail and you can send and receive documents, text, data and images around the office and around the world–instantly.)
• Multimedia Web Messaging: Alcatel Web Communication Assistant to access your voice messages and e-mails using a regular web browser. This “lightweight” solution can be accessed from within the company as well as on the road.